Privacy policy

Last updated: 21 July 2026

Studio Ayka (“we”, “us”, “our”) operates this website and online store through Shopify. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, contact us, or otherwise interact with our services.

1. Who we are

Business name: Studio Ayka
Email: support@studioayka.com
Location: The Netherlands
Trade number: 98946358
VAT number: NL005363211B23

For the purposes of applicable data protection law, Studio Ayka is the controller of your personal data.

2. Personal data we collect

Depending on how you interact with us, we may collect:

  • your name, email address and billing address;
  • payment, transaction and order information;
  • messages and customer-support enquiries;
  • marketing preferences;
  • technical information, including your IP address, browser, device and website activity; and
  • cookie and analytics data, where permitted.

Payment-card details are processed by our payment providers and are not stored directly by Studio Ayka.

3. How we use your data

We use personal data to:

  • process and deliver orders;
  • provide customer support and service communications;
  • operate, secure and improve our website and services;
  • detect and prevent fraud;
  • comply with tax, accounting and legal obligations; and
  • send marketing communications where you have consented.

4. Legal bases

Where applicable, we process personal data because:

  • it is necessary to perform a contract with you;
  • we must comply with a legal obligation;
  • it supports our legitimate interests in operating, protecting and improving our business; or
  • you have given consent, including for marketing and non-essential cookies.

You may withdraw consent at any time.

5. Sharing your data

We may share personal data where necessary with service providers that support our business, including Shopify, payment processors, digital-delivery services, email providers, analytics and security providers, and professional or regulatory authorities.

These providers may process personal data only as permitted by their agreements with us and applicable law.

We do not sell your personal data.

6. International transfers

Some service providers may process personal data outside the European Economic Area or your country of residence.

Where required, transfers are protected by recognised safeguards, such as adequacy decisions or approved contractual protections.

7. Data retention

We keep personal data only for as long as necessary for the purposes described in this Policy, including fulfilling orders, providing support, meeting legal and tax obligations, resolving disputes and protecting our rights.

Order, invoice and accounting records may be retained for the period required by Dutch law. Marketing data is retained until you unsubscribe or withdraw consent, subject to any limited record required to respect that choice.

8. Your rights

Depending on applicable law, you may have the right to:

  • access, correct or delete your personal data;
  • restrict or object to processing;
  • request data portability;
  • withdraw consent; and
  • lodge a complaint with a data-protection authority.

If you wish to exercise any of these rights, contact us at support@studioayka.com.

9. Cookies

We use essential cookies to operate the website and, with your consent where required, non-essential cookies for analytics or other optional functions.

You can manage your cookie preferences at any time via the cookie settings link on our website.

10. Security

We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission or storage is completely secure.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

13. Contact

If you have any questions about this Privacy Policy or your personal data, contact: support@studioayka.com